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Position title: Manager, Official Languages and Second Language Program (one-year term)

File: FCC314-12/13

Location: Regina, Saskatchewan

Closing date: Tuesday, February 19, 2013

Division: Human Resources

Language requirement: Bilingual

Leadership and language skills required
Use your knowledge of the Official Languages Act as you provide guidance to hiring managers and HR business partners. You’ll evaluate bilingual capacity, establish linguistic profiles and update management on the official languages program. Build and maintain relationships with federal agencies such as Treasury Board, and represent FCC on national committees. In addition, you’ll lead the team that delivers second language instruction to employees. You have a degree in French, English, education, linguistics or translation and at least six years of related experience (or equivalent). Fluency in both official languages is required.

Note: Developmental opportunities will not be considered.

These competencies describe the required behaviours and expectations for the position:

ORGANIZATIONAL COMPETENCIES		JOB COMPETENCIES
Agility Acknowledges both organizational and personal capacity to change, based on what is and is not possible or probable. Knows when to say no. Changes approach accordingly, even though this may entail considerable effort to meet the organization’s needs. Customer experience Undertakes a regular exchange of information with customers and/or co-workers for mutual benefit to build a network of trust. Manages these relationships on an ongoing basis to ensure alignment and efficiency of effort. Initiative Makes well-thought-out modifications to systems or processes to improve both their impact and performance. Learning and innovation Develops a cross-boundary approach to learning by gaining information from multiple sources and encourages this in others as a strategy for continual improvement. Adapts communication for different audiences. Solution focus Analyzes relationships among several parts of a problem or situation. Demonstrates resilience by developing personal tactics and techniques to deal with issues and changes encountered in resolving problems. Teamwork and partnership Makes sure the practical needs of the team are met. Uses different leadership styles in response to the needs and goals of the team.		Effective communication Adapts communication strategy and interpersonal approach to a situation. Perseveres in the face of complex, hard-to-handle situations. Effectively conveys both readily apparent and underlying messages to others. Leadership Engages others by developing a common understanding of the organization’s future direction, and champions initiatives that align with organizational objectives. Effectively communicates a sense of drive and purpose to others. Impact and influence Seeks to get things done by taking multiple actions to have an impact on others with differing points of view. Judgment and decision-making Makes and supports or alters decisions based on the long-term implications to the customer and the organization. Is capable of developing, modifying or using different decision-making processes to positively impact multiple stakeholders. Process improvement Develops innovative processes or ideas within broad guidelines to generate solutions that enhance required results. Identifies and uses alternatives that are not obvious to others to improve processes. Relationship building Develops and nurtures contacts with individuals or groups in different parts of the organization or beyond the organization. Establishes broad-based relationships, networks or groups to facilitate opportunities to discuss and share information. Systems thinking Encourages a systems approach to assess inter-dependencies and maintain an enterprise-wide view. Demonstrates awareness and understanding of underlying organizational patterns and complexity.

ORGANIZATIONAL COMPETENCIES

JOB COMPETENCIES

Agility
Acknowledges both organizational and personal capacity to change, based on what is and is not possible or probable. Knows when to say no. Changes approach accordingly, even though this may entail considerable effort to meet the organization’s needs.

Customer experience
Undertakes a regular exchange of information with customers and/or co-workers for mutual benefit to build a network of trust. Manages these relationships on an ongoing basis to ensure alignment and efficiency of effort.

Initiative
Makes well-thought-out modifications to systems or processes to improve both their impact and performance.

Learning and innovation
Develops a cross-boundary approach to learning by gaining information from multiple sources and encourages this in others as a strategy for continual improvement. Adapts communication for different audiences.

Solution focus
Analyzes relationships among several parts of a problem or situation. Demonstrates resilience by developing personal tactics and techniques to deal with issues and changes encountered in resolving problems.

Teamwork and partnership
Makes sure the practical needs of the team are met. Uses different leadership styles in response to the needs and goals of the team.

Effective communication
Adapts communication strategy and interpersonal approach to a situation. Perseveres in the face of complex, hard-to-handle situations. Effectively conveys both readily apparent and underlying messages to others.

Leadership
Engages others by developing a common understanding of the organization’s future direction, and champions initiatives that align with organizational objectives. Effectively communicates a sense of drive and purpose to others.

Impact and influence
Seeks to get things done by taking multiple actions to have an impact on others with differing points of view.

Judgment and decision-making
Makes and supports or alters decisions based on the long-term implications to the customer and the organization. Is capable of developing, modifying or using different decision-making processes to positively impact multiple stakeholders.

Process improvement
Develops innovative processes or ideas within broad guidelines to generate solutions that enhance required results. Identifies and uses alternatives that are not obvious to others to improve processes.

Relationship building
Develops and nurtures contacts with individuals or groups in different parts of the organization or beyond the organization. Establishes broad-based relationships, networks or groups to facilitate opportunities to discuss and share information.

Systems thinking
Encourages a systems approach to assess inter-dependencies and maintain an enterprise-wide view. Demonstrates awareness and understanding of underlying organizational patterns and complexity.