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Position title: Administrative Assistant (bilingual)

File: FCC229-12/13

Location: Regina, Saskatchewan

Closing date: Tuesday, December 11, 2012

Division: Human Resources

Language requirement: Bilingual

Attention to detail required
Working in a fast-paced environment with multiple priorities, you’ll provide general administrative support to our HR Talent Supply team. You’ll prepare routine correspondence, maintain filing systems and respond to requests for information. In addition to tracking expense budgets and preparing budget submissions, you’ll make meeting arrangements and prepare minutes. Along with at least three years of related experience, you have specialized administration or software training (or equivalent). Fluency in both official languages is required.

These competencies describe the required behaviours and expectations for the position:

ORGANIZATIONAL COMPETENCIES		JOB COMPETENCIES
Agility Observes organizational needs and makes a commitment to meet its objectives. Accepts differences in alternative approaches and responds appropriately based on the organization’s best interest. Customer experience Maintains clear communication. Identifies and refers to areas of mutual interest as a means of establishing positive and effective working relationships with customers and/or co-workers. Initiative Takes responsibility for own performance and takes action to meet goals set by others. Learning and innovation Challenges the status quo. Further investigates situations by paying attention to the communication of others, asking questions and completing a thorough review of materials to gain additional perspectives in learning. Solution focus Recognizes both the challenges and opportunities of a situation before resolving problems. Breaks problems into manageable parts and identifies the implications. Teamwork and partnership Values others’ input, experience and expertise and contributes own point of view. Highly involved as a team member or partner.		Customer business sense Seeks to understand and respond to customers’ immediate business needs. Appreciates how basic assistance can affect a customer’s business and begins to build relationships. Delivering service and quality Demonstrates heightened concern for service delivery and quality results. Checks processes for acceptable deviations from established service standards to deliver on commitments. Effective communication Pays attention to what others are saying by listening actively and attentively. Remains calm and rational when challenged, and is able to understand other people’s points of view and respond in a practical and professional manner. Identifying, planning and executing Determines the relative importance of needs. Prioritizes and sequences work and effectively changes direction when appropriate. Acts in a timely, thoughtful manner to ensure that end results are achieved.

ORGANIZATIONAL COMPETENCIES

JOB COMPETENCIES

Agility
Observes organizational needs and makes a commitment to meet its objectives. Accepts differences in alternative approaches and responds appropriately based on the organization’s best interest.

Customer experience
Maintains clear communication. Identifies and refers to areas of mutual interest as a means of establishing positive and effective working relationships with customers and/or co-workers.

Initiative
Takes responsibility for own performance and takes action to meet goals set by others.

Learning and innovation
Challenges the status quo. Further investigates situations by paying attention to the communication of others, asking questions and completing a thorough review of materials to gain additional perspectives in learning.

Solution focus
Recognizes both the challenges and opportunities of a situation before resolving problems. Breaks problems into manageable parts and identifies the implications.

Teamwork and partnership
Values others’ input, experience and expertise and contributes own point of view. Highly involved as a team member or partner.

Customer business sense
Seeks to understand and respond to customers’ immediate business needs. Appreciates how basic assistance can affect a customer’s business and begins to build relationships.

Delivering service and quality
Demonstrates heightened concern for service delivery and quality results. Checks processes for acceptable deviations from established service standards to deliver on commitments.

Effective communication
Pays attention to what others are saying by listening actively and attentively. Remains calm and rational when challenged, and is able to understand other people’s points of view and respond in a practical and professional manner.

Identifying, planning and executing
Determines the relative importance of needs. Prioritizes and sequences work and effectively changes direction when appropriate. Acts in a timely, thoughtful manner to ensure that end results are achieved.